Contact information
Support Contact Details
Yoto is operated by MINISO.
Last updated: September 7, 2026
The sections below provide a complete reference for this area of the storefront.
Complete policy reference
- Business identity
- How we respond
- Business hours
Business identity
MINISO operates the brand and online store at yotorot.it.com. The domain, support channel, and business details on this page are the official public contact points for this storefront.
How we respond
Contact support@yotorot.it.com or 3103135288. We use the information supplied only to identify the request, review the relevant order, and provide a response. Sensitive payment credentials should never be sent by email.
Business hours
Our published support availability is Weekdays 9 AM to 5 PM. Messages received outside those hours are reviewed on the next business day, excluding public holidays.
Order support
Please include the order number and a clear description of the question. For damaged, defective, incorrect, or missing items, include useful photos when available so the support team can review the order accurately.
Contact details
Email: support@yotorot.it.com
Phone: 3103135288
Business address: 6000 Sepulveda Blvd, Culver City, California, 90230, United States
Returns and delivery questions
Do not send returns before receiving approved instructions and confirming the address in our Return and Refund Policy. Shipping estimates, carrier details, and delivery costs are published in our Shipping Policy and at checkout.